Customer Relationship Management

Powerful CRM that Drives the Complete Customer Lifecycle

Today’s successful companies are agile and responsive to their customer’s needs. Where possible, they’ve replaced manual processes with automated ones, so they can respond quickly.

NetSuite CRM+ delivers powerful Customer Relationship Management (CRM) capabilities, including Sales Force Automation (SFA), marketing automation, customer support and service, ecommerce and flexible customization, all in a single cloud CRM solution. And unlike typical CRM solutions, NetSuite CRM+ includes powerful sales performance management, order management and partner management.

NetSuite CRM+ can also integrate with your existing ERP investments.


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Solution Highlights

NetSuite CRM+ provides SFA that equips the sales team with an accurate record of each opportunity and its status, a complete view of the prospect and real-time access to every detail.

  • Improves sales efficiency

    Improves sales efficiency with sophisticated document management capabilities to build and maintain a sales portal.

  • Enables the sales team to manage opportunities

    Enables the sales team to manage opportunities across status, potential revenue, key contacts, notes, related documents and more.

  • Comprehensive contact and activity management

    Comprehensive contact and activity management ensures sales has the tools “NetSuite has helped usincrease our customerservice and ultimately customer satisfaction.” Innovise Software Division (UK) needed to capture detailed records of all interactions.