The use of digital technologies in commerce has made customers shift from brick and mortar establishments to online platforms. While vendors may use social media, online retail services, or their own online platforms, customers use these services to make purchases online.
These transactions are known as ecommerce and include online sales and auctions, internet banking, and payment gateways. There are a number of services that are useful when setting up an ecommerce website, but NetSuite continues to be one of the most used services.
NetSuite has several products and are known for their enterprise resource planning (ERP) and customer relationship management (CRM) products. While their products come with a range of features, they also have multiple support services.
While NetSuite products like their cloud ERP or cloud CRM solution are popular, they are also known for their ecommerce products. SuiteSuccess for SuiteCommerce allows users to create a great online experience for their customers and NetSuite guarantees that the product can be used to have an ecommerce site operational in 30 days or less.
There are three key approaches taken by NetSuite with regard to this product. Rapid implementation is one of them and this feature ensures that SuiteSuccess for SuiteCommerce can be used to set up an ecommerce website in 30 days or less.
Online businesses will also find that SuiteSuccess for SuiteCommerce drives customer engagement and conversion through unique features and functionality. The support provided by NetSuite caters to the distinct needs of business-to-consumer (B2C) and business-to-business (B2B) online stores.
The third approach used by NetSuite when developing SuiteSuccess for SuiteCommerce is business intelligence. The product includes insights on ecommerce and running a business and these insights are gathered from pre-built commerce reports and key performance indicators or KPIs.
Before purchasing a product like NetSuite ERP or NetSuite CRM+, a potential user will study the benefits of using the product. With cloud technologies, for instance, users benefit from low operational costs and enhanced access. SuiteSuccess for SuiteCommerce is no exception and there are three main benefits that users must consider.
A NetSuite user who uses this product to set up their ecommerce platform can ensure their customers have engaging experiences. Size charts, look books, and Instagram hashtag galleries are a few of the features that an ecommerce platform can use to make a B2C customer’s experience more engaging and enjoyable. These features are all offered through SuiteSuccess for SuiteCommerce.
B2B customers will have an improved experience with features like grid order forms, product lead time displays, and customer segmentation. These make B2B ecommerce sites more user-friendly.
As with NetSuite products like their cloud ERP system for enterprise resource planning and cloud CRM solution, there are a range of features that users can make use of depending on the industry. SuiteSuccess for SuiteCommerce also offers a range of features and users can choose from a selection of responsive ecommerce themes.
Business owners often hesitate to implement new software or solutions because migrating data from one service to another can be complicated. NetSuite takes into account such challenges and ensures that data migration is a simple and uncomplicated affair.
Users of NetSuite products will find that moving data like images, product descriptions, and catalogues to SuiteSuccess for SuiteCommerce is a straightforward process, and if necessary, NetSuite experts will guide users when moving their data.
When considering NetSuite products like cloud ERP or ecommerce CRM, a question can be raised on how these various systems and solutions can be integrated. An online business may wonder if switching to SuiteSuccess for SuiteCommerce will affect their use of other NetSuite products.
This should not be a concern, however, as one of the key benefits of using SuiteSuccess for SuiteCommerce is that it creates a unified platform and users need not worry about interrogating separate systems for inventory, CRM, and ERP. Instead, they will have access to a single view of critical business data like inventory, customers, and orders.
These benefits as well as the various features that users can use to give customers an improved experience on their ecommerce platform makes NetSuite’s product a popular choice. Users also benefit greatly from the rapid implementation facilitated by NetSuite as they can set up their ecommerce platform in 30 days or less.