Enterprise resource planning or ERP is a software that integrates the management of key business functions with a centralised database for increased productivity and efficiency and improved collaboration. Among the key benefits of enterprise resource planning is automation.
ERP automation can refer to automation of traditional business processes through the business management software. It can also refer to automation of features and functions of the ERP software. If your organisation works with a NetSuite partner in Sri Lanka to implement what is considered the best cloud ERP solution by industry leaders, you can automate your supply chain support features as well as your order-to-cash processes.
Automation has several benefits to organisations, whether it is related to enterprise resource planning or customer relationship management. These benefits are one of the main reasons businesses across industries implement ERP solutions as well as CRM for e-commerce.
One of the biggest barriers to achieving optimal efficiency is human error. A workforce made of humans will make mistakes and correcting these mistakes can cost organisations time and money. By automating business functions, however, an organisation can reduce the room there is for the workforce to make mistakes.
Taking documentation as an example, an employee may be tasked with filing paperwork, making sure the files are organised and that copies are sent to the relevant departments or personnel. So many mistakes can be made when an employee has to handle multiple files over the course of a single work day.
By automating documentation, the system files and stores documents and sends them to the relevant departments. If any changes need to be made to a document, they can be easily saved to each and every copy of the file across the system.
In addition to documentation, a cloud CRM solution like the one a NetSuite partner in Singapore can provide you with will be equipped with several automation features. These will reduce the amount of manual processes your employees must carry out and decrease the room for human error.
When there is less room for human error, accuracy in data entry is guaranteed. A centralised database means that teams need not enter the same sets of data into different systems multiple times. Instead teams across the organisation will have access to the same data and reports.
Increased accuracy is a valuable benefit to organisations as the cost of inaccurate data or insights can come at a great cost to the business.
In terms of productivity, employees who are not required to focus on repetitive manual processes that a software can easily carry out can be tasked with core functions of the business that must be done manually. This will increase the overall productivity of the organisation, boosting growth and expansion.
As mentioned, human error and inaccuracies in data can come at a great cost to an organisation. ERP automation, which can be easily implemented through a cloud ERP system deployed by NetSuite service providers, can reduce these costs significantly. In addition to this, the organisation will no longer be required to recruit and train workers to carry out repetitive manual tasks that can be easily automated.
Penalties for non-compliance or failure to make payments on time can also be avoided through an ERP software like NetSuite, which industry leaders claim to be the best cloud ERP software available. With invoices sent on time automatically, the organisation need not worry about payments that are due to them either.
In addition to this, automation through a cloud CRM solution or cloud ERP system from NetSuite implementation partners can help an organisation go paperless. This eco-friendly benefit of ERP or CRM automation enables organisations to take sustainable initiatives and be an example to other organisations in the industry.
While going paperless is good for the environment, it can also reduce costs borne by the organisation. Storage space can be reduced significantly and resources can be allocated to other areas of the business.
Considering these benefits of ERP automation, it is clear that they apply to every business function of the organisation. From customer reports under customer relationship management, inventory fulfilment under supply chain management, invoicing and payments under financial resource management and calculating sales and commissions under human resource management, all business functions can be improved by ERP automation.